Call centre software developer and services provider County Contact Centres (CCC) has yet to reach its goal of monthly break-even, however losses in the interim period to December have been substantially reduced. Turnover improved 20% to £722,560 with losses before tax dropping 59% to £206,658. Contributing to the improving figures was a 26% reduction in administrative expenses. CCC reported that Ansaback, its call centre services operation, continued to perform well with sales growing 24%, despite the 'recent publicity regarding the continued outsourcing to India'. To assuage the worries of the company's shareholders, chairman Peter Brown stated that Ansaback's clients are 'unlikely to be able to procure the services of a premier overseas call centre, due either to the volume of calls offered or the depth and quality of service required'. The CallScripter software division was less impressive as sales remained in line with last year but, since reorganising mid-year, a number of orders from overseas have been placed. In terms of cash resources, CCC has received the second tranche of a £250,000 Small Firm Loan, cash that will be used for working capital purposes.